Last modified: July 8, 2025

Sereina designs, www.sereinadesigns.com (the “Site”) is a website owned and operated by Antanais Corp (Suisse) SA (“Company,” “we,” “us,” “our”). We are registered in Switzerland under company number CH-660-1936003-7 and have our registered office at 7 rue de Malagny 1196 Gland. Our VAT number is CHE-110.243.987.

By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (the “Terms”). You agree that by accessing the Service, you have read, understood, and agreed to be bound by all of these Legal Terms.

IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

General

The Service is a platform enabling homeowners or renters seeking interior design services (“Clients” or “Users”) to get a personalized design solution. Clients can choose from single-room or multiple-room packages, with an optional furniture selection add-on. Our deliverables include:

  • A lifestyle questionnaire
  • 2D furniture layouts
  • A design concept
  • 3D renderings
  • Up to three revisions per design
  • A shopping list (available as a paid add-on)

Furniture and décor selection is offered as an optional paid add-on, available only in regions with access to online retailers. A curated, shoppable list of products will be provided based on your selected service package (single-room or multiple-room). This service does not include unlimited sourcing. We will submit up to three suitable options per item, each with a direct link to the online retailer. While we make every effort to source items within your budget, we cannot guarantee that all selections will fall within your maximum budget.

For open-plan spaces (such as those combining kitchen, dining, and living areas) the kitchen is considered as a separate room for pricing purposes. Kitchens are always counted individually due to the complexity and time required for their design.

Eligibility

You must be over the age of 18 to use the Site and to access our Service. No part of the Service is directed to persons under the age of 18. If you are under 18 years of age, please do not use or access the Service at any time or in any manner.

Client

To become a Sereina designs client, you must register and provide your address, phone number, email address, name, and password. Clients also share details about their room and project, including photos of the space, a floor plan (if available), dimensions, and a video walkthrough. They have the opportunity to connect with their dedicated designer via phone call or online chat to further discuss their project and help identify their preferred design styles. The designer will then offer suggestions for the space and a personalized design solution.

As an optional paid add-on—available only in regions with access to online retailers—a shoppable list of products can be provided based on the selected service package.

Client Responsibilities

To ensure the accuracy and quality of the design services, Clients are responsible for providing complete and correct information about their space. This includes accurate measurements, an up-to-date floor plan (if available), and visual documentation such as photos and/or a video walkthrough. As services are delivered remotely, the quality of the final design depends on the clarity and precision of the information provided.

We are not responsible for discrepancies or errors caused by incomplete, inaccurate, or misleading information provided by the Client.

Your Content

You may be able to share content, such as pictures of your space and floor plans. We claim no ownership or control over Your Content. You retain all copyright, patent, and trademark rights to any of Your Content that you share. One month after the project is completed, we automatically delete Your Content from our systems.

Fees and Payments

  • Fees for each service are displayed on our website and are based on a fixed price per room.
  • All payments are made in U.S. Dollars.
  • Payments are processed securely through a trusted third-party platform that uses an escrow system.
  • Each project is divided into predefined Milestones. You will fund each Milestone before work begins, and payment is released only after you approve the completed stage.

Cancellations and Refunds

  • You may cancel your order before any work begins by contacting us via email or through our contact form. We will confirm the cancellation in writing.
  • Once work has begun on the first Milestone, or once any deliverables have been shared, refunds are no longer available for that Milestone.
  • Because each Milestone requires significant time, expertise, and creative development, completed Milestones are non-refundable.
  • If a concern arises during a Milestone, the escrow platform provides a neutral dispute resolution process to ensure fairness for both parties.

Limitation of liability

Our services are provided remotely and are intended for informational and inspirational purposes only. Designs are based solely on the information shared with us. While we strive to deliver high-quality, personalized design solutions, all final decisions regarding implementation rest solely with the client.

We are not responsible for the execution, interpretation, or outcome of any third-party work or purchases made based on our recommendations. Clients are strongly encouraged to consult qualified professionals before making any physical changes.

To the fullest extent permitted by law, we disclaim liability for any indirect, incidental, or consequential damages arising from the use of our Service. Our total liability shall not exceed the amount paid by the client for the Service.

Privacy

We care deeply about your privacy and the security of your personal data. By using our Service, you agree to the practices outlined in our Privacy Policy. Our Site is hosted in Germany. If you’re accessing it from outside the EU, you consent to your data being transferred and processed there.

Governing Law

These Terms are governed by Swiss law.

If you are a resident of the EU, you retain protection under the consumer laws of your country. Any disputes may be brought in the courts of Lausanne, Switzerland or in your country of residence.

Changes to Terms

You can review the most current version of the Terms at any time at this page.  We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes. Your continued use of or access to our Site or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.